Service Manager

Blue Mountain Honda is offering an exciting opportunity for an experienced Service Manager with a proven track record in the industry.

Primary Responsibilities:

·       Responsible for the daily operations of the service department

·       Maintain efficiencies throughout all areas of the department

·       Ensure customer satisfaction and retention levels exceed manufacturer’s benchmarks

·       Nurture a customer-focused environment and addressing customer’s concerns professionally and promptly

·       Forecast individual and departmental goals and objectives including sales, gross, expenses, CSI and retention.

·       Monitor work process and quality of technicians

·       Develop a strong working relationship with the parts department maximizing efficiencies through both departments

·       Oversee warranty administration, ensuring prompt and correct claims processing while maintaining the dealership’s highest warranty designation.

·       Establish a strong relationship with the manufacturer, encouraging and promoting all dealership related initiatives.

·       Maintain a safe work environment, following federal and provincial compliance

 

Qualifications:

·       A minimum of 2 years experience in service management

·       Proficient computer skills – Microsoft Office

·       Experience with Reynolds and Reynolds is an asset

·        Strong operational leadership abilities

·       Excellent communication and interpersonal skills

·       Valid Ontario Driver’s Licence with clean driver’s abstract

·       Honda experience is considered an asset

 

Please indicate in advance if any accommodations are required. Accommodations will be provided in accordance with AODA.

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

Leggat Auto Group
Department
Sales
Employment Type
Full Time
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